Though our culture is well-acquainted with sales, there’s a hidden support role that very few people are aware of called sales operations.
Sales Hacker shares this description:
Sales ops professionals assume administrative and operational tasks to allow hard-core sellers to focus and get better on what they do best: selling.
Here’s just a few of the skills used in sales operations:
- Lead management
- Salesforce data, reports, dashboards, and automation
- Sales performance management
- Strategic sales performance metrics and KPIs
- Planning and execution frameworks
- Sales incentive plans and territory management
- Quota setting and performance
- Go-to-market strategy
No one person can do it all. This is great news for anyone interested in this career field! With such a wealth of options, sales ops professionals can focus as a generalist or on one or two core skills. This means that both jack-of-all-trades and specialists succeed in sales operations.
Here are just a few job titles you might find in the sales ops department:
- Sales Operations Administrator
- Sales Operations Specialist
- Sales Operations Coordinator
- Sales Operations Analyst
- Director of Sales Operations
Are you interested in a career in sales operations? There definitely is a role for you.
Our Sales Operations Science course, in collaboration with Ziplines Education, prepares you for the industry in only 10 weeks. You’ll gain skills in Salesforce, strategies, funnels, and more!